plans & pricing
Choose your DataGerry Subscription: Cloud or Self-Hosted
DataGerry is available both as a cloud service and as a self-hosted solution. Simply choose the option that best fits your environment – and explore the corresponding packages for each deployment type on this page.
DataGerry Cloud
DataGerry Self-Hosted
|
|
Basic / Starter |
Professional |
Enterprise |
|---|---|---|---|
|
|
Basic / Starter Small businesses that need |
Professional Medium-sized businesses |
Enterprise Large enterprises and |
|
Assets |
Basic / Starter
up to 1.000 |
Professional
up to 5.000 |
Enterprise
up to 10.000 |
|
Active Users |
Basic / Starter
up to 3 |
Professional
up to 50 |
Enterprise
unlimited |
|
Reporting |
Basic / Starter
|
Professional
|
Enterprise
|
|
Webhook Integration |
Basic / Starter
|
Professional
|
Enterprise
|
|
REST API |
Basic / Starter
|
Professional
|
Enterprise
|
|
Backups |
Basic / Starter
|
Professional
daily backups* |
Enterprise
2-hourly backups** |
|
Support Cases |
Basic / Starter
|
Professional
4/ Year*** |
Enterprise
8/ Year*** |
|
Response Time |
Basic / Starter
|
Professional
24h |
Enterprise
12h |
|
. |
Basic / Starter 749 € |
Professional 1,499 € |
Enterprise 4,999 € |
|
|
Basic / Starter |
Professional |
Enterprise |
All prices are net, plus applicable VAT.
* A daily backup ensures that all changes and newly added configuration items (CIs) are captured. Backups are retained for 14 days (14 backups). To restore your data, you can create a support ticket at any time. Each restoration is billed as a support ticket.
** An hourly backup ensures that all changes and newly added configuration items (CIs) are captured. Backups are retained for 14 days (168 backups). To restore your data, you can create a support ticket at any time. Each restoration is billed as a support ticket.
*** Number of covered support cases per year. Unused support cases are not transferable to the following year. Response times are based on the plan booked and service hours.
|
|
Small |
Medium |
Large |
X-Large |
|---|---|---|---|---|
|
Covered support cases per year |
Small
3 |
Medium
6 |
Large
12 |
X-Large
24 |
|
Response times fault class I** |
Small
48 h |
Medium
48 h |
Large
8 h |
X-Large
8 h |
|
Response times fault class II*** |
Small
8 h |
Medium
8 h |
Large
6 h |
X-Large
4 h |
|
Service times |
Small
Mon.-Fri. |
Medium
Mon.-Fri. |
Large
Mon.-Fri. |
X-Large
24/7 |
|
REST API |
Small
|
Medium
|
Large
|
X-Large
|
|
API Integration Platform included |
Small
|
Medium
|
Large
150.000 Ops. |
X-Large
1.500.000 Ops. |
|
Remote health checks per year |
Small
|
Medium
1 |
Large
2 |
X-Large
4 |
|
Remote consulting hours per year |
Small
|
Medium
|
Large
8 |
X-Large
16 |
|
. |
Small 1,490 € |
Medium 3,990 € |
Large 9,990 € |
X-Large 29,990 € |
|
. |
Small |
Medium |
Large |
X-Large |
All prices are net, plus applicable VAT.
* Mon. to Fri., 8:00 a.m. to 5:00 p.m. MEZ, not on public holidays
** Fault class I: Work can continue; there is no loss of production. First-level support provides assistance within the specified service and response times. Second-level interventions are planned in advance.
*** Fault class II: Production downtime that requires the fastest possible resolution. If 1st level support is unable to resolve the fault, it is escalated to 2nd level support. Both support teams provide assistance within the service and support hours specified in the offer.
**** All DataGerry features are included for the duration of one subscription when ordering before June 30, 2026. The term is considered interrupted if the subscription is canceled or not renewed.
DataGerry Cloud
DataGerry Self-Hosted
Basic/ Starter
Small businesses that need
a reliable CMDB solution
with professional support.
Assets
up to 1.000
Active Users
up to 3
Reporting
Webhook Integration
REST API
Backups
Support Cases
Response Time
749 €
Professional
Medium-sized businesses
with more complex requirements
and a larger user base.
Assets
up to 5.000
Active Users
up to 50
Reporting
Webhook Integration
REST API
Backups
daily backups*
Support Cases
4/ Year***
Response Time
24h
1,499 €
Enterprise
Large enterprises and
corporations with extensive
requirements and high availability.
Assets
up to 10.000
Active Users
unlimited
Reporting
Webhook Integration
REST API
Backups
2-hourly backups**
Support Cases
8/ Year***
Response Time
12h
4,999 €
All prices are net, plus applicable VAT.
* A daily backup ensures that all changes and newly added configuration items (CIs) are captured. Backups are retained for 14 days (14 backups). To restore your data, you can create a support ticket at any time. Each restoration is billed as a support ticket.
** An hourly backup ensures that all changes and newly added configuration items (CIs) are captured. Backups are retained for 14 days (168 backups). To restore your data, you can create a support ticket at any time. Each restoration is billed as a support ticket.
*** Number of covered support cases per year. Unused support cases are not transferable to the following year. Response times are based on the plan booked and service hours.
Small
Covered support
cases per year
3
Response times
fault class I**
48h
Response times
fault class II***
8h
Service times
Mon.-Fri.
8 a.m-5 p.m. (MEZ)
REST API
API Integration Platform
included (OpenCelium
Subscription)
Remote health checks
per year
Remote consulting hours
per year
1,490 €
Medium
Covered support
cases per year
6
Response times
fault class I**
48h
Response times
fault class II***
8h
Service times
Mon.-Fri.
8 a.m-5 p.m. (MEZ)
REST API
API Integration Platform
included (OpenCelium
Subscription)
Remote health checks
per year
1
Remote consulting hours
per year
3,990 €
Large
Covered support
cases per year
12
Response times
fault class I**
8h
Response times
fault class II***
6h
Service times
Mon.-Fri.
8 a.m-5 p.m. (MEZ)
REST API
API Integration Platform
included (OpenCelium
Subscription)
150.000 Ops.
Remote health checks
per year
2
Remote consulting hours
per year
8
9,990 €
X-Large
Covered support
cases per year
24
Response times
fault class I**
8h
Response times
fault class II***
4h
Service times
24/7
REST API
API Integration Platform
included (OpenCelium
Subscription)
1.500.000 Ops.
Remote health checks
per year
4
Remote consulting hours
per year
16
29,990 €
All prices are net, plus applicable VAT.
* Mon. to Fri., 8:00 a.m. to 5:00 p.m. MEZ, not on public holidays
** Fault class I: Work can continue; there is no loss of production. First-level support provides assistance within the specified service and response times. Second-level interventions are planned in advance.
*** Fault class II: Production downtime that requires the fastest possible resolution. If 1st level support is unable to resolve the fault, it is escalated to 2nd level support. Both support teams provide assistance within the service and support hours specified in the offer.
**** All DataGerry features are included for the duration of one subscription when ordering before June 30, 2026. The term is considered interrupted if the subscription is canceled or not renewed.
optional plan for self-hosted
Choose your DataGerry Self-Hosted Installation Package
Need help getting started with the Self-Hosted version of DataGerry? We’ve got you covered. Simply choose the installation package that fits your needs and get started with DataGerry in no time.
|
|
Basic |
Advanced |
Custom |
Hosted |
|---|---|---|---|---|
|
|
Basic Basic installation with |
Advanced Advanced installation with |
Custom Individual installation and setup |
Hosted Includes hosting |
|
Basic advice on setup and |
Basic
|
Advanced
|
Custom
|
Hosted
|
|
Support with configuration |
Basic
|
Advanced
|
Custom
|
Hosted
|
|
Support with setting up |
Basic
|
Advanced
|
Custom
|
Hosted
|
|
Individual consulting |
Basic
|
Advanced
|
Custom
|
Hosted
|
|
Backups |
Basic
|
Advanced
|
Custom
|
Hosted
|
|
Monitoring |
Basic
|
Advanced
|
Custom
|
Hosted
|
|
Capacity Management |
Basic
|
Advanced
|
Custom
|
Hosted
|
|
. |
Basic 1,499 € |
Advanced 3,999 € |
Custom upon request |
Hosted upon request |
|
|
Basic |
Advanced |
Custom |
Hosted |
All prices are net, plus applicable VAT.
Basic
Basic installation with
a default data model
Basic advice on setup and
updates (remote)
Support with configuration
Support with setting up
backups and reports
Individual consulting
(architecture, best practices,
support with the implementation
of ISMS processes)
Backups
Monitoring
Capacity Management
1,499 €
Advanced
Advanced installation with
a customized data model
Basic advice on setup and
updates (remote)
Support with configuration
Support with setting up
backups and reports
Individual consulting
(architecture, best practices,
support with the implementation
of ISMS processes)
Backups
Monitoring
Capacity Management
3,999 €
Custom
Individual installation and
setup according to customers’
requirementswith a fully
customized data model
Basic advice on setup and
updates (remote)
Support with configuration
Support with setting up
backups and reports
Individual consulting
(architecture, best practices,
support with the implementation
of ISMS processes)
Backups
Monitoring
Capacity Management
upon request
Hosted
includes hosting
and provision
Basic advice on setup and
updates (remote)
Support with configuration
Support with setting up
backups and reports
Individual consulting
(architecture, best practices,
support with the implementation
of ISMS processes)
Backups
Monitoring
Capacity Management
upon request
All prices are net, plus
applicable VAT.
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Contact the DataGerry Team
Do you have questions or are you facing a particular challenge?
Our dedicated DatGerry team is happy to provide you with a consultation.
Office Address
Hauptstraße 8b, 82008 Unterhaching, Germany
E-Mail
info@datagerry.com
Phone
+49 89 608668 0
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